Mandate follow-up, have an assistant track results to keep patient tests under control

Why This Topic Matters

Missed test results can delay care and create patient-safety problems. The article is relevant to practices trying to strengthen result-review processes and assign clear responsibility for tracking and follow-up.

Article Sections

1. Practice management

   Introduces the patient-safety and workflow issues associated with missed or delayed diagnostic test results. It frames the broader outpatient practice challenges involved in result review and communication.

2. Make them come back

   Describes a follow-up scheduling approach used in practice to help ensure patients return for result discussion. It also addresses how expectations around communication are explained to patients.

3. 4 more ways to ace tests

   Outlines additional office workflow strategies for supporting test completion, result tracking, protected review time, and follow-up on all results. The section emphasizes operational steps for busy practices.