decisionhealth Newsletters, Part B News - 2003 Issue 11 (November)
Follow these tips when dismissing problem patients
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Article Overview
This article explains how practices can approach patient dismissal in a way that reduces legal and administrative risk. It is aimed at physicians, practice managers, and compliance staff who need general guidance on notice, communication, record handling, and office procedures when dismissing a patient from care.
Why This Topic Matters
Improper patient dismissal can create liability concerns, confusion within the practice, and disputes over continuity of care or records access. The article helps readers understand the broad operational and compliance issues involved in handling dismissals carefully.
Article Sections
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Notifying the patient of dismissal
Covers how practices may communicate a dismissal notice and what general tone and delivery methods are discussed.
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Allowing time to find another physician
Addresses the transition period after dismissal and the practice workflow steps that help staff recognize the patient status.
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Releasing medical records and separating business records
Discusses general handling of record transfer requests and keeping certain practice communications separate from the medical record.
What You Will Learn
- General approaches to notifying a patient of dismissal from a practice
- How practices can manage the transition period after dismissal
- Why internal tracking of dismissed patients matters
- General considerations for releasing records during a dismissal
- How practices may separate medical documentation from business correspondence
Who Should Read This
- Physicians
- Medical practice managers
- Office staff
- Compliance officers
- Billing and administrative personnel
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