decisionhealth Newsletters, Answer Books - 2009 Issue 2 (February)
Fraud and Abuse / Fraud integrity review kept secret
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Article Overview
This article explains how a suspected fraud matter may move through a carrier’s fraud integrity review process, including when a case stays internal, when it is escalated, and how patient contacts and investigative reports are handled. It is aimed at readers who need a general understanding of Medicare fraud investigation workflow, carrier and CMS roles, and the circumstances that can lead to referral or suspension-related actions.
Why This Topic Matters
Understanding the review process helps providers, billing staff, compliance teams, and auditors recognize how suspected fraud matters are evaluated and how related carrier actions may affect practice operations. It also clarifies the broader oversight context involving CMS, the OIG, and other agencies.
Article Sections
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Fraud integrity review and initial case screening
Introduces the early stages of a suspected fraud matter and the types of issues that may be resolved without escalation. It also distinguishes fraud review from other review paths at a high level.
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Expanded investigation and case development
Describes how a case advances when simple explanations are not sufficient and what investigators may examine next. The section covers internal review activities, involved parties, and related records checks.
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Patient contact procedures and sampling considerations
Summarizes the circumstances under which patients may be contacted during an expanded review and the general approach to patient interviews. It also outlines broad sampling considerations used in the review process.
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Strong potential for fraud and referral reporting
Explains the point at which a case may be elevated for further referral review and the general contents of the report that accompanies such a referral. It includes the kinds of information investigators may compile for downstream review.
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Payment suspension and related enforcement actions
Covers the relationship between fraud referrals and payment suspension activity, along with notice and rebuttal-related handling. It also mentions other enforcement or evidence-preservation actions that may occur.
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If no strong potential for fraud is found
Describes the outcome when investigators do not find enough support to continue a fraud case. It notes that the matter is summarized and closed out through internal reporting.
What You Will Learn
- How a suspected fraud matter may be screened and escalated
- What types of issues can stay out of a full fraud investigation
- How patient interviews fit into an expanded review
- What kinds of information may be included in a referral package
- How payment suspension may relate to fraud-related actions
- What happens when investigators do not find a strong fraud case
Who Should Read This
- Physicians and supplier practices
- Medical billing and coding staff
- Compliance officers
- Practice administrators
- Health care auditors
- Fraud and abuse investigators
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