Getting paid: Use these 8 tips for telehealth coding during the public health emergency

Why This Topic Matters

Telehealth billing rules changed quickly during the public health emergency, and Medicare’s guidance affected how practices documented encounters and submitted claims. Understanding the article helps billing and coding staff avoid claim errors and stay aligned with Medicare’s temporary telehealth policies.

Article Sections

1. Telehealth billing context during the public health emergency

   Introduces the Medicare update and the Part B telehealth billing topics it addresses during the public health emergency.

2. Consent and telehealth-related modifiers

   Covers general consent considerations and the broad use of telehealth-related and cost-sharing-related modifiers discussed in the update.

3. Coverage status and documentation expectations

   Summarizes the article’s discussion of services that remain non-covered and the documentation standard expected for telehealth encounters.

4. Communication issues and encounter documentation

   Addresses how practices should think about interrupted connections, telephone encounters, and communication devices when documenting telehealth services.