decisionhealth Newsletters, Part B News - 2012 Issue 1 (January)
Make AWVs work for you in 2012 by informing patients
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Article Overview
This piece is aimed at coding, billing, and practice staff who schedule and manage Medicare annual wellness visits. It focuses on patient education strategies, front-desk communication, and visit preparation steps that can reduce confusion, improve efficiency, and support smoother AWV billing processes. The article also discusses how practices can present the visit in writing, tailor explanations for older patients, and keep the encounter centered on wellness and prevention.
Why This Topic Matters
Clear patient communication can reduce confusion about Medicare wellness visits, help staff manage scheduling more efficiently, and support more consistent billing workflows in primary care settings.
What You Will Learn
- How to explain the difference between a Medicare annual wellness visit and a physical exam
- Ways to prepare patients before the visit to reduce confusion and improve workflow
- How front-desk and clinical staff can reinforce visit expectations
- How practices can keep the appointment focused on wellness and prevention
- Why written explanations and simplified language may help older patients
Who Should Read This
- Medical coders
- Billing staff
- Practice managers
- Front-desk staff
- Primary care staff
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