decisionhealth Newsletters, Part B News - 2013 Issue 5 (May)
New services aim to make emailing, texting among doctors, patients more secure
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Article Overview
This article explains how medical practices can approach secure email and text messaging with patients and staff under HIPAA-related privacy and security expectations. It covers the general compliance concerns, the role of encryption and patient consent, mobile-device safeguards, and vendor solutions aimed at reducing exposure of protected health information. The piece is relevant to physicians, practice managers, compliance staff, and others evaluating electronic communication workflows.
Why This Topic Matters
Healthcare organizations increasingly rely on electronic communication, but email and texting can expose protected health information if not handled carefully. Understanding the broad compliance and security issues helps practices assess communication options without overexposing patient data or creating avoidable privacy risks.
Article Sections
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Email communication and HIPAA privacy concerns
Introduces the privacy issues that arise when practices communicate by email and discusses general HIPAA considerations for electronic messaging.
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Easier encryption?
Reviews a vendor-based encrypted email approach and how it is positioned for healthcare communication workflows.
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Patient permission
Addresses patient agreements and how they relate to unencrypted email communication under HIPAA privacy expectations.
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Mega-rule silent on texts but rules apply
Summarizes how texting and SMS are treated in the context of broader HIPAA security and risk-assessment concerns.
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Vendors offer texting solutions
Describes mobile texting tools designed to reduce message storage on devices and limit exposure of communication data.
What You Will Learn
- The main privacy and security issues associated with healthcare email and texting
- How encryption and patient permissions are discussed in the context of electronic communication
- Why mobile-device handling matters for protecting patient information
- What types of vendor solutions are being used to support more secure messaging
- General considerations for evaluating communication methods under HIPAA-related expectations
Who Should Read This
- Physicians and medical practices
- Practice managers
- Compliance officers
- HIPAA privacy and security staff
- Healthcare IT and EHR administrators
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