New services aim to make emailing, texting among doctors, patients more secure

Subscribe or sign in to view the full article.

Note:  The following article synopsis was NOT provided by HCPro. It was created by Find-A-Code/innoviHealth.

Article Overview

This article explains how medical practices can approach secure email and text messaging with patients and staff under HIPAA-related privacy and security expectations. It covers the general compliance concerns, the role of encryption and patient consent, mobile-device safeguards, and vendor solutions aimed at reducing exposure of protected health information. The piece is relevant to physicians, practice managers, compliance staff, and others evaluating electronic communication workflows.

Why This Topic Matters

Healthcare organizations increasingly rely on electronic communication, but email and texting can expose protected health information if not handled carefully. Understanding the broad compliance and security issues helps practices assess communication options without overexposing patient data or creating avoidable privacy risks.

Article Sections

  1. Email communication and HIPAA privacy concerns

    Introduces the privacy issues that arise when practices communicate by email and discusses general HIPAA considerations for electronic messaging.

  2. Easier encryption?

    Reviews a vendor-based encrypted email approach and how it is positioned for healthcare communication workflows.

  3. Patient permission

    Addresses patient agreements and how they relate to unencrypted email communication under HIPAA privacy expectations.

  4. Mega-rule silent on texts but rules apply

    Summarizes how texting and SMS are treated in the context of broader HIPAA security and risk-assessment concerns.

  5. Vendors offer texting solutions

    Describes mobile texting tools designed to reduce message storage on devices and limit exposure of communication data.

What You Will Learn

  • The main privacy and security issues associated with healthcare email and texting
  • How encryption and patient permissions are discussed in the context of electronic communication
  • Why mobile-device handling matters for protecting patient information
  • What types of vendor solutions are being used to support more secure messaging
  • General considerations for evaluating communication methods under HIPAA-related expectations

Who Should Read This

  • Physicians and medical practices
  • Practice managers
  • Compliance officers
  • HIPAA privacy and security staff
  • Healthcare IT and EHR administrators

Subscribe or sign in to view the full article.

Official DecisionHealth® Newsletter Archives includes:

  • Includes over 25,000 articles from:
    • Coder Pink Sheets
    • Part B News
    • Answer Books newsletters
  • Current newsletters added each quarter
  • Timely news and guidance vital for your practice
  • Fully searchable through Find-A-Code's Comprehensive Search
  • Codes mentioned in articles are linked to the Find-A-Code Code Information pages
  • Code Information pages link back to related articles
  • Save yourself tons of research time, find everything in one place!
Access to this feature is available in the following products:
  • DecisionHealth Coding, Billing and Compliance Library

Related Articles

Articles are listed in order of calculated relevance.

demo
request yours today
subscribe
start today
newsletter
free subscription

Thank you for choosing Find-A-Code, please Sign In to remove ads.

Aimee- AI -powered coding assistant - Try it now for Free Would you like Aimee - AI
to help you with this?