decisionhealth Newsletters, Part B News - 2020 Issue 5 (May)
Practices thirsting to ‘reopen’ must play smart, go slow, heed regional COVID-19 guidance
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Article Overview
This premium article explains how medical practices can think about reopening during the COVID-19 public health emergency. It compares federal reopening guidance with state-level directives, discusses workplace obligations affecting employees, and outlines broad operational topics such as patient flow, safety measures, staffing, and separating COVID-related and non-COVID care. It is intended for practice administrators, compliance staff, physicians, and other health care leaders who need a practical overview of the reopening landscape.
Why This Topic Matters
Reopening decisions during the pandemic affected patient access, staff safety, and practice operations, while also raising legal and compliance questions. The article helps readers understand the major categories of guidance that shaped those decisions and the types of issues practices needed to consider before resuming services.
Article Sections
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A slow reopening
Introduces the reopening landscape and compares federal guidance with state-level authority. Also discusses the general role of governors, health agencies, and phased resumption of services.
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Are your employees ready?
Focuses on workforce readiness and broad employment-related considerations that may arise when staff return to work. Covers several federal workplace laws and general accommodation, safety, and labor concerns.
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Planning your reentry
Outlines operational planning topics practices may evaluate before increasing capacity. Includes broad considerations such as patient flow, facility safety, staffing structure, service staging, and care segregation.
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Smooth landing?
Discusses the possibility of limited capacity and continued operational disruption after reopening. Addresses the likelihood that practices may need to remain flexible if conditions change.
What You Will Learn
- How reopening guidance for medical practices differed between federal and state sources
- What broad workplace and staffing issues practices needed to consider before bringing employees back
- Which operational areas practices had to plan for when resuming in-person care
- Why practices were advised to expect phased or limited restoration of normal volume
Who Should Read This
- Medical practice administrators
- Physicians
- Compliance professionals
- Health care managers
- Revenue cycle and operations staff
- Employment and HR personnel in medical practices
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