decisionhealth Newsletters, Part B News - 2008 Issue 1 (January)
Real-time claims adjudication tests on the rise; concept a potential boon to practice A/R
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Article Overview
This article looks at how physician practices are testing real-time claims adjudication and related workflow changes. It discusses the operational impact on front-office and billing processes, the role of payer connectivity, and the relationship to practice management systems and electronic health records. The piece is aimed at coding, billing, and practice management professionals interested in revenue-cycle efficiency and technology-enabled claims processing.
Why This Topic Matters
It explains why real-time adjudication can change how practices verify coverage, collect patient payments, and submit claims while patients are still present. That makes it relevant for organizations evaluating practice management technology, payer integration, and revenue-cycle workflow improvements.
Article Sections
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Practice experiences with real-time claims adjudication
Examples from physician practices using real-time adjudication and the operational effects they report. The section focuses on collections, payer turnaround, and front-office workflow.
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Real-time adjudication not new, but improved
A discussion of how the approach has evolved over time and why newer implementations are less manual. The section emphasizes workflow integration and changes in staff responsibilities.
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RTCA addresses redundant data entry
How software tools can reduce duplicate data entry and support more streamlined eligibility and claim preparation. The section covers broader system integration concepts.
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EHR a key to speed workflow
The connection between real-time adjudication, electronic health records, and end-to-end practice workflow. The section also addresses future integration and standards.
What You Will Learn
- How real-time claims adjudication is being used in physician practices
- What workflow changes may occur when adjudication happens during the patient visit
- Why payer and practice system integration matters for revenue-cycle operations
- How eligibility verification and patient information updates affect claim processing
- What role electronic health records may play in supporting faster claims workflows
Who Should Read This
- Medical coders
- Billing staff
- Revenue cycle managers
- Practice administrators
- Health information management professionals
- Physician practice managers
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