decisionhealth Newsletters, Part B News - 2018 Issue 3 (March)
4 small changes that can trim EHR screen time, increase patient interaction
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Article Overview
This article examines how primary care practices can reduce electronic health record screen time and improve the balance between documentation and direct patient interaction. It is aimed at physicians, practice managers, and health IT decision-makers, and covers broad operational strategies such as delegation, usability review, template use, system integration, and documentation workflow adjustments. The piece also references research on physician time allocation and highlights general considerations for improving EHR efficiency without changing clinical care goals.
Why This Topic Matters
EHR workflow affects clinician efficiency, patient experience, and office operations. Understanding the article helps practices identify practical areas for reducing administrative burden and improving visit flow.
Article Sections
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Study findings on EHR time versus patient time
Summarizes the research context and the overall time-allocation issue described in the article. It sets up the discussion of why practices may want to review their EHR workflow.
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Delegate more screen work
Discusses using support staff or other personnel to take on portions of documentation and screen-related tasks. The section also notes staffing and supervision considerations at a high level.
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Analyze EHR use and improve design
Covers observing workflow, reviewing interface usability, and making system design adjustments to improve efficiency. It includes general examples of interface and workflow optimization approaches.
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Use templates and coordinate system settings
Describes using structured templates and aligning system defaults with the clinical environment. The section focuses on broad ways to reduce unnecessary effort during documentation and data entry.
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Use an integrated system
Explains the operational drawbacks of disconnected practice software and the potential value of a more unified platform. It addresses workflow efficiency and communication at a general level.
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Save screen time for after the visit
Discusses shifting documentation work to after the patient encounter to preserve face-to-face time. The section focuses on workflow timing rather than coding or billing guidance.
What You Will Learn
- How EHR workflow can affect clinician attention during office visits
- Common operational approaches to reducing documentation burden
- Why usability review and interface adjustments may improve efficiency
- How templates and integrated systems can support smoother clinical workflows
- Ways practices can preserve more patient-facing time during visits
Who Should Read This
- Physicians
- Practice managers
- Medical office administrators
- Health IT and EHR stakeholders
- Clinical operations teams
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