decisionhealth Newsletters, Part B News - 2022 Issue 1 (January)
Stave off privacy risks when patients use payment apps to pay you
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Article Overview
This article discusses the privacy and compliance issues that can arise when patients use payment apps to pay health care providers. It explains why the topic matters for practices that want to offer convenient payment options while reducing privacy risk, and it outlines general safeguard concepts tied to HIPAA, patient notification, documentation, and app privacy settings.
Why This Topic Matters
Payment convenience can create privacy exposure if practices do not handle patient communications and app-based transactions carefully. The article is relevant to providers, compliance staff, and practice managers who need a high-level understanding of HIPAA-related considerations when accepting payments through third-party apps.
Article Sections
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Compliance
Discusses privacy and compliance considerations related to payment apps, including how providers may think about patient communication and transaction risk. It also addresses general safeguards and documentation practices.
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Resource
Lists an external reference for further reading on the HIPAA omnibus rule.
What You Will Learn
- How payment apps can create privacy and compliance concerns for provider practices
- General HIPAA-related considerations when patients communicate electronically
- Broad safeguard concepts for documenting patient preferences and limiting access in app settings
- Why practices may want to review internal privacy procedures before accepting app-based payments
Who Should Read This
- Healthcare providers
- Practice managers
- Compliance officers
- Medical office staff
- Revenue cycle staff
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