decisionhealth Newsletters, Coder Pink Sheets - 2009 Issue 3 (March)
How to survive an audit
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Article Overview
This article explains how a primary care practice can approach a payer audit in a controlled, organized way. It focuses on audit preparation, documentation management, deadlines, legal support, payer policy research, and the value of outside review from qualified auditors and medical experts. The guidance is intended for coding, compliance, and practice management audiences that need a high-level roadmap for audit readiness.
Why This Topic Matters
Payer audits can create significant administrative, financial, and legal risk, so understanding the broader audit process helps practices respond more effectively and reduce avoidable problems.
Article Sections
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Audit preparation and response strategy
Introduces the need to respond deliberately when an audit begins and emphasizes organizing the process early. Covers the importance of planning, documentation, and preparing for possible follow-up review.
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Reviewing the audit request and deadlines
Focuses on understanding what the auditor is requesting and recognizing patterns in the records sought. Also addresses timing, delivery tracking, and the need to manage response deadlines carefully.
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Legal, policy, and documentation support
Describes the role of qualified legal counsel and the need to understand payer policies and applicable guidance. Also discusses making records readable and assembling supporting documentation for review.
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Using outside audit and clinical expertise
Covers the value of independent audit review and the role of medical and coding experts in strengthening preparation. Notes how specialty-specific expertise can support both submission and later dispute resolution.
What You Will Learn
- How to organize an audit response process
- What to review in an audit request
- Why deadlines and delivery tracking matter
- How legal and policy research fits into audit preparation
- How outside auditors and clinical experts can support the response
Who Should Read This
- Medical coders
- Compliance staff
- Primary care practice managers
- Healthcare administrators
- Healthcare attorneys
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