Telehealth: Can you report audio-only office E/M? Yes, but be very careful

Why This Topic Matters

Organizations that bill Medicare telehealth services need to understand how audio-only encounters fit into current policy and documentation workflows. The article helps readers identify the broad compliance and claim-processing issues that may affect reimbursement and audit readiness.

Article Sections

1. Telehealth extension and audio-only office E/M

   Introduces the telehealth policy context for audio-only encounters and the general shift affecting office and other outpatient services.

2. 2025 Medicare telehealth policy context

   Summarizes the broader Medicare and CMS policy background discussed in the article, including the role of the 2025 final rule and coverage considerations.

3. Documentation and coding requirements

   Outlines the major documentation and claim-processing topics to review for audio-only encounters after the policy effective date.