decisionhealth Newsletters, Part B News - 2015 Issue 8 (August)
Get your transitional care services EHR-enabled to boost efficiency, revenue
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Article Overview
This article is about implementing an electronic health record-based workflow for transitional care management services. It focuses on practice operations, staff roles, hospital communication, documentation capture, and general Medicare-related process planning. The content is aimed at practices, clinical leaders, and billing or health IT staff evaluating how to support transitional care services more efficiently.
Why This Topic Matters
Transitional care management depends on timely communication, documentation, and coordination across settings, so an EHR-supported workflow can affect both practice efficiency and reimbursement performance. The article helps readers understand the operational groundwork needed before adopting or expanding this service.
Article Sections
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Transitional care management overview
Introduces the service model and frames the article around workflow planning, documentation capture, and practice-level implementation considerations.
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Planning staffing and internal workflow
Discusses how practices can organize personnel and assign responsibilities to support the service process.
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Coordinating with hospitals and sharing discharge information
Covers methods for obtaining discharge information and establishing communication channels with local hospitals and their staff.
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Automating documentation in the EHR
Describes broad steps for building a structured documentation workflow into the electronic record and coordinating with internal or vendor support.
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Using the workflow in daily practice
Explains how the tool supports the handoff from initial outreach to provider review during follow-up visits and emphasizes ongoing monitoring of adoption.
What You Will Learn
- How transitional care management workflows can be organized inside an EHR
- What kinds of staff and hospital coordination support the service process
- Why documentation capture matters for operational efficiency and billing readiness
- How practices can approach implementation with internal teams or vendor support
- How to monitor adoption of a new workflow after rollout
Who Should Read This
- Physician practices
- Practice managers
- Clinical administrators
- Health information technology staff
- Billing and coding professionals
- Care coordination teams
Codes Discussed
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