Understanding E/M: E/M undercoding – 8 tips to protect your practice from this $90,000 mistake

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Note:  The following article synopsis was NOT provided by HCPro. It was created by Find-A-Code/innoviHealth.

Article Overview

This piece explains the problem of E/M undercoding in the context of an OIG report and outlines practice-level steps to reduce it. It is aimed at physicians, coders, auditors, and practice managers who want to understand documentation pitfalls, coding workflow issues, and monitoring approaches related to E/M services.

Why This Topic Matters

Undercoding can leave revenue on the table while still exposing a practice to audit scrutiny. The article is relevant to teams that review E/M documentation, benchmark coding patterns, and work to improve communication between clinicians and coding staff.

Article Sections

  1. Undercoding as a financial and audit risk

    Introduces the issue of E/M undercoding and places it in the context of audit findings and practice revenue impact. It frames why the topic matters for clinicians, coders, and compliance-focused staff.

  2. 3 tips to avoid physician note pitfalls

    Covers documentation and note-taking concerns that can contribute to lower E/M selection. Focuses on physician-coder communication and common charting gaps.

  3. How coders can increase accuracy

    Discusses ways coding staff can better interpret documentation and collaborate with physicians. Emphasizes reading notes in context and improving understanding of provider habits.

  4. 5 more ways to beat downcoding

    Summarizes additional practice workflow and monitoring approaches intended to improve E/M review consistency. Includes internal review, documentation support, and trend monitoring concepts.

What You Will Learn

  • How E/M undercoding is described as a risk for both revenue and audits
  • What kinds of documentation and communication issues can affect E/M review
  • How coders and physicians can work together to improve accuracy
  • What practice-level monitoring and review activities are discussed
  • Which external resources and benchmarking tools are referenced in the article

Who Should Read This

  • Physicians
  • Medical coders
  • Coding auditors
  • Practice managers
  • Compliance staff

Codes Discussed


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