Use checklists, probing questions to boost providers’, patients’ use of ACP

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Note:  The following article synopsis was NOT provided by HCPro. It was created by Find-A-Code/innoviHealth.

Article Overview

This piece focuses on practical guidance for clinicians and care teams who want to improve advance care planning discussions with adult patients. It covers conversation starters, ways to involve patients and families, the use of checklists and outside support, and the practice considerations that make ACP easier to integrate into routine care. It is relevant to providers, administrators, and staff involved in palliative, primary, and chronic care settings.

Why This Topic Matters

Advance care planning can be difficult to initiate and sustain, yet it affects patient preferences, family communication, and care coordination. The article highlights approaches that can improve adoption and support more consistent delivery of ACP in everyday practice.

Article Sections

  1. Encouraging the ACP conversation

    Introduces practical approaches for helping providers and patients become more comfortable starting advance care planning discussions. It also addresses ways to make the topic feel routine and less intimidating.

  2. Tips to perform the ACP service

    Presents general strategies for making ACP service delivery easier for clinicians and care teams. The section covers learning support, workflow tools, outside assistance, and provider responsibility.

What You Will Learn

  • Ways to make advance care planning discussions feel more routine in practice
  • General strategies for helping providers become more comfortable with ACP
  • How family dynamics can affect ACP conversations
  • How checklists and support resources can help guide ACP discussions
  • The role of team members and referral options in ACP delivery

Who Should Read This

  • Physicians
  • Non-physician practitioners
  • Practice administrators
  • Coders and billing staff
  • Palliative care and primary care teams
  • Clinical support staff

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