5 ways to keep your office open with less staff in swine flu season

Why This Topic Matters

Staff shortages can disrupt patient flow, documentation, and claims-related work. The article helps practices think through operational preparedness so they can remain open and continue serving patients during a contagious illness outbreak.

Article Sections

1. Practice continuity concerns during swine flu season

   Introduces the staffing and operational challenges practices may face during a widespread flu season. It frames the need for advance planning when key personnel are unavailable.

2. Cross-train staff on essential office functions

   Discusses general preparation by training staff across multiple front-desk and back-office duties. The focus is on keeping patient flow moving with a smaller team.

3. Arrange backup providers and support coverage

   Covers the use of temporary provider coverage and supplemental clinical help during staffing shortages. It also addresses coordination with outside sources for short-term support.

4. Use students and extend office hours when needed

   Explains other staffing-contingency options, including part-time student help and longer office hours. The section emphasizes maintaining access to scheduled patient care while operations are strained.