General Surgery Coding Alert - 2016 Issue 4
Accounts Receivables: You Could be Bleeding Cash if You're not Following These A/R Tips
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Article Overview
This article explains why accounts receivable management matters in a medical practice and outlines general best practices for improving collections workflow. It is intended for billing, coding, and practice management staff who want to reduce avoidable delays, improve follow-up on claims and patient balances, and keep reimbursement processes organized. The guidance focuses on operational topics such as eligibility checks, patient communication, claim tracking, reporting, appeals follow-up, and month-end processes.
Why This Topic Matters
Weak A/R processes can delay or reduce reimbursement even when coding and compliance work is otherwise on track. The article is useful for teams trying to improve cash flow, reduce unpaid balances, and standardize follow-up procedures.
Article Sections
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Accounts receivable overview and why it matters
Introduces the role of accounts receivable in a medical practice and explains why timely follow-up affects collections. Sets the context for the operational best practices that follow.
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Best practices for improving A/R workflow
Presents a series of practical steps for managing claims, patient balances, reporting, appeals, and month-end processes. Also touches on communication with patients, payers, and outside parties involved in reimbursement follow-up.
What You Will Learn
- Why accounts receivable management is important in a medical practice
- Ways to organize the workflow for unpaid and delayed claims
- How patient communication affects balance collection
- Why eligibility checks and periodic reporting support collections efforts
- What general areas of follow-up are emphasized for disputed or delayed reimbursements
Who Should Read This
- Medical billing staff
- Coding professionals
- Practice managers
- Revenue cycle staff
- Office administrators
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