Turn Around Your Patient/Provider Relations

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Note:  The following article synopsis was NOT provided by AAPC. It was created by Find-A-Code/innoviHealth.

Article Overview

This article discusses the role of patient portals in improving patient engagement and streamlining communication between patients and providers. It frames patient portal adoption as part of broader health IT efforts tied to Meaningful Use, ACI, MIPS, and MACRA-era expectations, and it focuses on practical reasons practices may want to better utilize portal functionality. The content is aimed at clinicians, practice managers, and staff interested in patient communication workflows, follow-up, and administrative efficiency.

Why This Topic Matters

Patient portals affect how practices communicate with patients, manage follow-up, and support access to information. Understanding the article helps readers assess whether portal use could improve engagement, reduce administrative burden, and align with broader health IT and incentive program priorities.

Article Sections

  1. Patient Portals Are A Priority

    This section introduces patient portals as part of broader health IT and practice modernization efforts. It discusses why practices may want to make better use of current portal tools while planning for future transitions.

  2. Top 7 Reasons Why You Need A Patient Portal

    This section outlines general practice and patient-facing benefits associated with portal use. It focuses on communication, access, follow-up, and administrative efficiency.

What You Will Learn

  • How patient portals fit into broader health IT and practice improvement efforts.
  • Why patient portals can support patient communication and engagement.
  • Which general practice operations may benefit from portal-based workflows.
  • How portal use may relate to administrative efficiency and follow-up care.

Who Should Read This

  • Physicians
  • Practice managers
  • Medical office staff
  • Healthcare administrators
  • Health IT stakeholders

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