BC Advantage - 2020 Issue 1

4 Biggest Patient Billing Challenges

The healthcare industry has no shortage of challenges, and revenue cycle management is no exception. A survey of healthcare organizations identified several such challenges with patient billing in particular. Self-pay patients are on the rise, and so too the importance of patient collections continues to increase. Fortunately, many of these problems have solutions just waiting to be implemented.Challenge: Estimating Patient Financial ResponsibilityPatients who are surprised by a larger-than-expected bill are less likely to pay promptly, as their budgets will need to absorb the hit. One of the best ways to avoid surprising patients with unexpected medical bills is...

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