BC Advantage - 2025 Issue 12

Patient Financial Responsibility: Turning Collection Challenges Into Opportunities

<h2><strong> What You'll Learn </strong></h2> <p>&nbsp;</p> <ul> <li>Identify gaps in your billing and collections workflows</li> <li> Implement patient-centered communication strategies</li> <li>Evaluate tech tools that accelerate payments</li> <li> Develop staff training scripts for cost conversations</li> </ul> <p>&nbsp;</p> <hr size="1"> <p>&nbsp;</p> <p>&nbsp;</p> <p>As high-deductible health plans become increasingly common, more financial responsibility is being shifted from insurers to patients. According...

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