BC Advantage - 2020 Issue 4
The Tele-front: How Telehealth is Helping Fight COVID-19
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Article Overview
This article discusses the growing role of telehealth during the COVID-19 pandemic. It focuses on broad use cases such as remote patient screening, continuity of routine care for higher-risk patients, behavioral health support, and helping reduce exposure for healthcare workers and other patients. The piece is most relevant to clinicians, practice managers, and healthcare organizations evaluating virtual care during a public health emergency.
Why This Topic Matters
The article explains why virtual care became an important tool during COVID-19 and how it supported access, safety, and continuity of care when in-person visits were limited.
Article Sections
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The Telehealth Impact
An overview of the main ways telehealth is being used during the pandemic. The section introduces several broad care-delivery and access topics tied to COVID-19.
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Supports COVID-19 patients
Discusses remote interaction with symptomatic individuals and general monitoring during the pandemic. The focus is on virtual evaluation and maintaining distance from healthcare facilities.
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Caters to non-COVID Patients at High Risk
Covers how virtual care supports patients who still need routine attention while in-person access is limited. The section emphasizes continuity of care during pandemic-related restrictions.
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Access to Mental Health Support
Addresses the role of telehealth in maintaining access to behavioral health services during periods of isolation and reduced in-person availability.
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Minimizes Risk to Healthcare Workers
Describes how remote care can support providers and reduce exposure-related concerns. The section ties telehealth to workforce safety and service continuity.
What You Will Learn
- How telehealth was used to support care delivery during the COVID-19 pandemic
- Which broad patient groups benefited from virtual care access
- How telehealth helped maintain behavioral health services
- Why remote care mattered for patient and provider safety
- How healthcare organizations evaluated virtual care as a pandemic response tool
Who Should Read This
- Healthcare providers
- Practice managers
- Medical office staff
- Behavioral health professionals
- Healthcare administrators
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