Aetna says to resubmit modifier -25 claims starting February 11

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Note:  The following article synopsis was NOT provided by HCPro. It was created by Find-A-Code/innoviHealth.

Article Overview

This article covers an Aetna payment policy change for claims involving same-day office or preventive medicine services paired with another visit on the same encounter. It explains the effective date, retroactive lookback period, resubmission expectations, and how the change affects pediatric and other contracted providers handling denials. The piece is relevant to coders, billers, and practice staff who manage payer edits, claim rework, and timely filing compliance.

Why This Topic Matters

Payer-specific policy changes can affect whether claims are denied, resubmitted, or paid retroactively. Understanding the timing and scope of the update helps practices avoid missed reimbursement and manage claim rework correctly.

Article Sections

  1. Policy update and timing

    Introduces the Aetna policy change, including the revised start date and the overall timeframe covered by the update. It also notes the retroactive lookback period discussed in the article.

  2. Claims handling and filing requirements

    Summarizes how affected claims are expected to be processed, including electronic filing, resubmission, and timely filing considerations. It also describes the general operational impact on providers and claims staff.

  3. Code combinations affected by the policy

    Outlines the broad groups of evaluation and management services addressed by the article and presents the payer-specific combinations referenced. The section focuses on the scope of the policy rather than detailed coding rationale.

What You Will Learn

  • What Aetna changed in its claims policy
  • How the effective date and retroactive period are described
  • What operational steps providers are expected to take for affected claims
  • Which general categories of visits are addressed by the update
  • How payer edits and claims rework are discussed in the article

Who Should Read This

  • Medical coders
  • Medical billers
  • Pediatric practice staff
  • Revenue cycle staff
  • Contracted providers

Codes Discussed

Code Ranges Discussed

  • CPT: 9938X
  • CPT: 9939X
  • CPT: 99201–99205
  • CPT: 99211–99215

Modifiers Discussed


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