decisionhealth Newsletters, Part B News - 2022 Issue 3 (March)
Audio-only option tied to big jumps in E/M utilization
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Article Overview
This article reviews Part B News analysis of 2019–2020 Medicare claims data showing how telehealth policy changes, including an audio-only option during the COVID-19 public health emergency, corresponded with utilization shifts for evaluation and management services and related HCPCS G-codes. It is useful for coders, billing staff, and compliance teams tracking telehealth reporting trends, service volume changes, and the impact of CMS waivers on professional claims activity.
Why This Topic Matters
The article helps readers understand how temporary telehealth flexibilities influenced utilization patterns across office visits, consultative services, and other E/M-related services in Medicare Part B. That context can inform coding, operational planning, and analysis of telehealth demand during the pandemic period.
What You Will Learn
- How Medicare Part B utilization changed for telehealth-related evaluation and management services between 2019 and 2020
- How audio-only telehealth availability related to broader service volume trends during the public health emergency
- Which categories of E/M-related services were compared in the Medicare claims analysis
- How the article frames utilization changes for services with and without audio-only access
Who Should Read This
- Medical coders
- Billing specialists
- Revenue cycle staff
- Compliance professionals
- Practice administrators
- Healthcare analysts
Codes Discussed
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