decisionhealth Newsletters, Answer Books - 2009 Issue 2 (February)
Compliance / Step Four_Training and education
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Article Overview
This short compliance-focused article covers the role of training and education after compliance problems have been identified and an oversight person has been designated. It outlines broad considerations for designing staff education by practice needs, specialty, and size, along with common delivery methods and the availability of CMS online training resources. It is intended for practice administrators, compliance personnel, and coding or billing staff who are building or maintaining a compliance education program.
Why This Topic Matters
Education is a core element of a functioning compliance program, and practices need a structured way to decide who should be trained, what type of training is appropriate, and how often it should occur. The article helps readers understand the scope of compliance education without replacing the full guidance available in the premium content.
What You Will Learn
- How training and education fit into a compliance program
- How to think about who should receive compliance-related training
- How practices can choose among different training formats
- How organizations can plan the frequency and scope of staff education
- Where CMS training resources may be available for general fraud and abuse topics
Who Should Read This
- Practice administrators
- Compliance officers
- Coding staff
- Billing staff
- Medical office managers
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