decisionhealth Newsletters, Answer Books - 2009 Issue 3 (March)
OIG Model Compliance Plan / Step 4 - Train and Educate / Step 4 - Train and Educate
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Article Overview
This article explains the education and training phase of a compliance plan and why it is important after issues have been identified. It is written for healthcare practices and other organizations building or refining compliance programs, with general guidance on setting training objectives, choosing training formats, and thinking about training frequency and audience needs.
Why This Topic Matters
Training is a core part of compliance program implementation, especially for organizations that need to educate staff about coding, billing, and broader compliance topics. The article helps readers understand the purpose and scope of a training strategy without getting into code-specific instructions.
What You Will Learn
- How the training and education step fits into a compliance program
- How organizations can think about training needs by role and subject area
- Common approaches to delivering staff education
- Why training should be tailored to the organization’s specialty and size
Who Should Read This
- Healthcare practices
- Compliance officers
- Billing and coding staff
- Practice administrators
- Revenue cycle teams
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