decisionhealth Newsletters, Coder Pink Sheets - 2020 Issue 11 (November)
COVID disrupts salary gains, adds challenges to medical practice business ops
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Article Overview
This article reviews survey findings on how the COVID-19 public health emergency affected medical practice business operations. It focuses on changes in patient volume, revenue, staffing, work arrangements, claims and billing processes, and the expansion of telehealth. It is relevant to practice managers, billers, coders, and administrative staff who are tracking pandemic-era operational disruption and workflow changes.
Why This Topic Matters
The article helps healthcare administrative teams understand the broad operational and staffing effects of the COVID-19 public health emergency on medical practices. It is useful for readers evaluating how pandemic-related disruptions influenced billing, workflow, and technology adoption in practice settings.
What You Will Learn
- How COVID-19 affected medical practice patient volume and revenue
- What survey respondents reported about staffing, furloughs, pay cuts, and layoffs
- How claims, billing, and telehealth workflows were disrupted during the public health emergency
- How work-from-home arrangements and new job duties changed practice operations
Who Should Read This
- Medical practice managers
- Medical billers
- Medical coders
- Healthcare administrators
- Revenue cycle staff
- Clinical office staff
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