2020 Salary survey: COVID disrupts salary gains, challenges medical practices

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Note:  The following article synopsis was NOT provided by HCPro. It was created by Find-A-Code/innoviHealth.

Article Overview

This premium article summarizes survey findings on how COVID-19 reshaped medical practice business operations, staffing, and coding-related work during the public health emergency. It is relevant to practice managers, coders, billers, and revenue cycle staff who want a high-level view of reported disruptions, telehealth shifts, and workplace changes affecting medical offices.

Why This Topic Matters

The article helps readers understand broad pandemic-era pressures on medical practices and the operational and staffing trends reported by survey respondents. It is useful for professionals assessing how external policy and workflow changes affected coding, billing, and practice management.

Article Sections

  1. COVID-19 impacts on medical practice operations

    This section presents survey findings on how the public health emergency affected patient volume, revenue, claims processing, and telehealth adoption in medical practices.

  2. Salaries, staff reduced

    This section covers reported staffing changes, pay adjustments, furloughs, layoffs, work-from-home arrangements, and changes in employee responsibilities.

  3. Impact of COVID-19 on physician practice operations

    This section references survey charts summarizing operational effects on physician practices during the pandemic.

  4. Impact of COVID-19 on coder's work situation

    This section references survey charts summarizing how coders’ work situations changed during the pandemic.

What You Will Learn

  • How the COVID-19 public health emergency affected medical practice workflow and revenue
  • What types of staffing changes practices reported during the pandemic
  • How telehealth and other technology-based services changed practice operations
  • What broad disruptions survey respondents reported in claims and billing processes

Who Should Read This

  • Medical coders
  • Medical billers
  • Practice managers
  • Revenue cycle staff
  • Healthcare administrators

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