Doc-on-doc or inter-staff violence? Act fast and take notes

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Note:  The following article synopsis was NOT provided by HCPro. It was created by Find-A-Code/innoviHealth.

Article Overview

This practice-management article examines the issues that can arise after a workplace violence allegation in a medical practice. It covers immediate workplace concerns, reporting and complaint processes, fact gathering and record preservation, and the importance of a fair response. The article is intended for healthcare practice leaders and others involved in workplace policies, human resources, or legal oversight.

Why This Topic Matters

A workplace violence allegation can raise overlapping concerns involving staff, patients, investigations, records, and potential legal exposure. The article outlines the kinds of administrative and legal considerations practice leaders may need to address.

Article Sections

  1. Send ’em home, but correctly

    This section discusses workplace safety, reporting responsibilities, complaint processes, and options for the employees involved.

  2. Questioning witnesses

    This section covers witness information, investigative considerations, relevant records, and preservation of materials related to an incident.

  3. Be (seen to be) fair

    This section addresses fairness and communication considerations during an investigation and the practice’s response.

What You Will Learn

  • The administrative and legal topics that may arise after a workplace violence allegation involving clinical staff.
  • Considerations related to reporting, employee complaints, and workplace arrangements during an investigation.
  • The kinds of witness, record, and preservation issues discussed in the article.
  • How fairness and communication are addressed as a practice responds to an allegation.

Who Should Read This

  • Medical practice owners and administrators
  • Healthcare human resources professionals
  • Practice managers
  • Healthcare attorneys and compliance professionals

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