decisionhealth Newsletters, Part B News - 2014 Issue 11 (November)
Improve employee productivity with proper tracking, growth opportunities
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Article Overview
This practice management article focuses on employee performance measurement, feedback, and growth opportunities in a medical practice setting. It discusses how managers can establish clear goals, evaluate non-clinical staff, gather broader performance feedback, and use ongoing coaching to encourage productivity and development. The content is aimed at practice managers, supervisors, and administrators seeking general guidance on employee tracking and workplace performance management.
Why This Topic Matters
Employee performance affects efficiency, service quality, and practice operations. The article offers practical management guidance for leaders who want to assess staff fairly, support improvement, and keep employees engaged.
Article Sections
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Practice management
Introduces the article’s focus on employee performance tracking and productivity in a medical practice environment.
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Examples of job rating metrics
Describes broad categories of performance measures that can be used for different non-clinical roles in a practice.
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Have clear goals but be flexible
Discusses balancing defined job expectations with opportunities for staff to take on new responsibilities and develop skills.
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Add other feedback to evaluation
Explains the importance of collecting performance-related feedback from multiple sources over time.
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Use ongoing coaching to motivate staff
Covers the role of encouragement, recognition, and regular coaching in supporting staff performance.
What You Will Learn
- How practices can structure employee performance tracking at a general level
- Why clear goals and expectations matter in staff evaluations
- How to think about performance measurement for different non-clinical roles
- How broader feedback can contribute to annual reviews
- How ongoing coaching and recognition can support employee motivation
Who Should Read This
- Practice managers
- Office supervisors
- Medical practice administrators
- Physician owners
- Human resources personnel in healthcare practices
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