decisionhealth Newsletters, Part B News - 2017 Issue 4 (April)
How to improve patient collection strategies when facing ACA, high-cost plans
Subscribe or sign in to view the full article.
Article Overview
This article explains how medical practices can adapt their patient collection workflows in response to ACA-related insurance changes, high-deductible coverage, and shifting cost-sharing responsibility. It is aimed at practice managers, billing staff, and revenue cycle teams looking for general guidance on front-office collections, insurance verification, patient communication, and technology-enabled payment options. The discussion also touches on broader practice operations, preventive service outreach, telehealth, and alternative payment models as ways to support cash flow and patient engagement.
Why This Topic Matters
As more financial responsibility shifts to patients, practices need collection processes that support timely payment and reduce avoidable revenue cycle delays. The article highlights operational approaches that can help practices stay financially stable while adapting to evolving coverage and patient-payment expectations.
Article Sections
-
Collections
Introduces the article’s focus on patient collections and the impact of shifting cost-sharing on practice cash flow.
-
Reorient your front office, collections
Covers front-office and billing workflow changes that support earlier collection efforts, insurance verification, and patient communication.
-
Seize the opportunity that change brings
Discusses broader practice strategy considerations, including patient engagement, communication tools, and alternative payment models.
What You Will Learn
- How ACA-related coverage trends are affecting patient collections
- Why practices are rethinking front-office and billing workflows
- How communication tools can support patient payment efforts
- How broader operational changes may help practices adapt to new payment expectations
Who Should Read This
- Practice managers
- Medical billers and coders
- Revenue cycle staff
- Front-office staff
- Healthcare consultants
- Physician practice administrators
Subscribe or sign in to view the full article.
Quick, Current, Complete - www.findacode.com