New coding guidance: Brace for virtual visits as telehealth spreads among physician practices

Why This Topic Matters

Telehealth is changing how care is delivered and how services are documented and paid, making it important for coders, billers, compliance staff, and practice leaders to understand the broader policy and reimbursement environment.

Article Sections

1. Telehealth growth and patient connectivity

   Introduces the expansion of telehealth and the broader technology and connectivity trends supporting remote care. It discusses general adoption factors and access considerations.

2. Saving money

   Reviews cost and efficiency themes associated with telehealth compared with in-person care. It also discusses how virtual care may affect patient convenience and utilization.

3. What’s holding them back?

   Describes barriers to broader telehealth adoption from the provider perspective, including technology investment and reimbursement concerns. It also references CMS-related virtual service coding developments.

4. Who’s out in front?

   Highlights an organization’s telehealth strategy and examples of virtual care expansion. It also covers how video and chat-based services are being used in practice.