decisionhealth Newsletters, Part B News - 2002 Issue 5 (May)
Regular self-audits can reduce billing errors
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Article Overview
This article covers routine self-audit practices for physician offices, with an emphasis on checking daily charge capture, weekly charge-entry review, weekly payment-posting review, and monthly financial summary reporting. It also addresses a sensitive collections scenario involving an estate after a patient’s death. The content is aimed at practice managers, billing staff, and physicians who want a broad understanding of internal billing controls, claims processing oversight, and account follow-up processes.
Why This Topic Matters
Internal billing audits can help practices monitor charge capture, payment posting, and financial reporting across payers. The article is relevant to organizations looking for general approaches to reduce billing errors and keep financial records organized, while also managing post-death balance follow-up in a respectful way.
Article Sections
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Four self-auditing strategies
A set of routine internal review practices used to monitor billing workflow, claim processing, and payment posting. The section focuses on general audit activities for a physician practice.
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Try this to collect from estate of deceased patient
Guidance for handling an unpaid balance after a patient’s death and communicating with surviving family members. The section discusses a follow-up process involving the estate representative.
What You Will Learn
- How a medical practice can organize routine self-audit activities
- What types of billing workflow areas are commonly reviewed internally
- How monthly financial summaries may be used in a practice setting
- How practices may approach an outstanding balance after a patient’s death
Who Should Read This
- Practice managers
- Medical billing staff
- Physician owners
- Compliance or revenue cycle staff
Codes Discussed
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