Time is of the essence: Decipher how to use time-based E/M documentation standards

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Note:  The following article synopsis was NOT provided by HCPro. It was created by Find-A-Code/innoviHealth.

Article Overview

This article reviews changes affecting office and outpatient evaluation and management documentation, including CMS and AMA/CPT updates scheduled for 2021. It is aimed at coders, billers, compliance staff, and clinicians who need to understand how time-based reporting, shared or split visits, and prolonged services fit into the revised documentation framework.

Why This Topic Matters

The article matters because it addresses a major shift in how office and outpatient E/M services are documented and selected, which can affect workflow, compliance, and code-level selection across practices and specialties. It helps readers understand the scope of the 2021 changes and the types of guidance practices should review when preparing for the transition.

Article Sections

  1. CMS and AMA documentation changes

    Introduces the broader documentation revisions affecting office and outpatient E/M services and outlines the general shift in code selection methods. It also distinguishes the CMS and AMA approaches at a high level.

  2. Shifting definitions of time

    Summarizes how the definition of time is being updated for office and outpatient E/M reporting and discusses the role of multiple professionals in the service. It also notes the types of activities that may be considered in time-based reporting.

  3. How the AMA defines it

    Describes the AMA’s approach to time-based reporting and the concept of shared or split visits. It explains the general framework for aggregating practitioner time on the date of service.

  4. Which activities count for time-based reporting?

    Identifies broad categories of day-of-service activities that may be considered when time is used for office E/M reporting. It also highlights the general boundary between countable and non-countable services.

  5. Assess when time is beneficial

    Uses a specialty-focused example to illustrate why some encounters may be better suited to time-based selection under changing documentation standards. The section compares documentation approaches at a high level.

  6. Plot prolonged services

    Covers the addition of a new prolonged services concept for office and outpatient E/M services and places it in the context of longer encounters. It explains that the section is part of the 2021 transition framework.

  7. Take steps to get ready

    Offers general preparation considerations for practices adapting to the upcoming documentation changes. It emphasizes reviewing workflows, documentation patterns, and code-level impacts.

What You Will Learn

  • How CMS and AMA/CPT guidance differs for office and outpatient E/M documentation
  • How the definition of time is changing for E/M reporting
  • How shared or split visits are addressed in the revised guidance
  • Which broad categories of encounter activities may factor into time-based reporting
  • How prolonged services fit into the revised E/M framework
  • What practices should review when preparing for the transition to the new standards

Who Should Read This

  • Medical coders
  • Billing staff
  • Compliance professionals
  • Physicians and other qualified health care professionals
  • Practice managers

Codes Discussed

Code Ranges Discussed


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