decisionhealth Newsletters, Part B News - 2014 Issue 8 (August)
Use these 3 tips to overcome common EHR challenges, increase your workflow
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Article Overview
This article discusses common electronic health record workflow challenges reported by practices and describes three broad operational areas that can improve efficiency: organizing scanned documents, training staff on EHR capabilities such as ordering and e-prescribing, and using internal EHR messaging to route patient calls. It is aimed at practices, clinicians, and office staff who want to understand general ways EHR setup and workflow design can affect productivity. The content focuses on practice operations, vendor-supported training, and communication processes rather than on coding policy or clinical guidance.
Why This Topic Matters
EHR workflow problems can slow staff and clinician productivity, create duplicate work, and make patient information harder to find. Understanding the kinds of operational improvements discussed in the article can help a practice evaluate whether its EHR processes are supporting efficient day-to-day use.
What You Will Learn
- Common sources of EHR workflow inefficiency in practice settings
- How document organization affects searching for scanned records
- Why staff training influences use of EHR features for ordering and prescribing
- How internal message routing can support office communication and follow-up
Who Should Read This
- Physicians
- Practice managers
- Clinical staff
- Front-desk staff
- Health IT coordinators
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