Encouraging critical thinking to improve a team’s record review accuracy and query rates

September 14th, 2021

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Note:  The following article synopsis was NOT provided by HCPro. It was created by Find-A-Code/innoviHealth.

Article Overview

This article discusses the role of critical thinking in CDI and coding workflows, with attention to how staff evaluate records, interact with providers, and use technology tools. It is written for CDI specialists, coders, and managers who want to understand broad themes such as learning from feedback, building judgment, and balancing automation with independent analysis.

Why This Topic Matters

The article is relevant to teams that want to improve review quality, support staff development, and use technology without losing human judgment in documentation and coding workflows.

What You Will Learn

  • How critical thinking is framed within CDI and coding practice
  • Why technology can help or hinder independent review
  • How record review and query processes can benefit from stronger analysis
  • Ways managers can support newer staff in developing judgment
  • How feedback and peer comparison can be used as learning opportunities

Who Should Read This

  • CDI specialists
  • Coders
  • CDI managers
  • Coding managers
  • Health information management professionals

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