Reader Question: Include Phone Work in Next E/M Code

Article Overview

This article is a short medical coding question-and-answer piece for coders and billing staff working with evaluation and management services, office-based workflows, and nursing facility care. It explains the billing issue raised by phone-based clinical review and orders, discusses a related office/incident-to concern, and notes how some related work may be considered in connection with a later face-to-face nursing facility visit. The piece is useful for anyone who wants to understand the general scope of the question before reading the full premium discussion.