Telehealth: Pay Attention to These Details, Prepare for Post-COVID Audits

Why This Topic Matters

As audit enforcement resumes, telehealth claims may be examined more closely for documentation support. Understanding the article can help practices assess whether their records are clear enough for review and whether telehealth encounters are documented consistently.

Article Sections

1. Medicare Fee-For-Service Medical Review no Longer Suspended

   This section describes the post-pandemic audit environment and why telehealth claims may receive renewed attention. It also provides context about the shift in review activity affecting providers and practices.

2. Past Audits Suggest Telehealth Errors Are Rampant

   This section summarizes prior audit findings and broader concerns about the quality of telehealth documentation. It highlights why claims in this area are considered high-risk for review.

3. Confusion Reigns in Medical Practices

   This section discusses common documentation confusion seen in telehealth encounters and the importance of recording the communication method used. It focuses on clarity issues that may affect how claims are understood during review.

4. Billing Based on Time? Document That Clearly

   This section covers time-based documentation considerations for telehealth-related evaluation and management services. It also addresses the need for encounter-specific records and documentation consistency.