Medicare Compliance & Reimbursement - 2016 Issue 33
Compliance: Is Your Practice Texting in Line with HIPAA Standards?
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Article Overview
This article explains why text messaging and other mobile communication tools can create HIPAA compliance risks in healthcare settings. It discusses the role of HHS/HIPAA security requirements, the importance of staff training and secure workflows, and the kinds of features practices should look for in HIPAA-compliant messaging solutions. The piece is aimed at providers, practice managers, compliance staff, and anyone evaluating secure communication tools for handling electronic protected health information.
Why This Topic Matters
Healthcare organizations increasingly rely on mobile communication, but insecure texting can expose electronic protected health information and create compliance risk. Understanding the article helps practices evaluate policies, training, and secure messaging tools before adopting them.
Article Sections
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Background
Introduces the compliance context for mobile communication in healthcare and summarizes the federal security framework discussed in the article.
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The upside
Describes the operational benefits of texting and related digital communication tools in healthcare workflows.
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Here’s the Problem
Explains the broader risks associated with messaging practices in healthcare and why compliance concerns arise.
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Training matters
Focuses on staff education, policies, and the need for secure communication processes and software within a practice.
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Look For HIPAA-Compliant Apps with These Important Features
Outlines general categories of security and access-control features practices should evaluate in messaging applications.
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Bottom line
Summarizes the overall compliance concerns tied to unsecured texting and notes the role of expert guidance.
What You Will Learn
- How HIPAA security concerns apply to mobile and text-based communication in healthcare
- Why secure messaging workflows and staff education matter for compliance
- What general types of features are associated with HIPAA-compliant texting tools
- How mobile communication practices relate to electronic protected health information
- Why healthcare organizations may seek IT and compliance support when evaluating messaging tools
Who Should Read This
- Healthcare providers
- Practice managers
- Compliance officers
- Billing and coding staff
- Health IT professionals
- Administrative staff
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