tci Part B Insider - 2003 Issue 35

SCHEDULING: Arrive at a Truthful Schedule Before You

Most practices have templates that don't reflect reality So you want to move your practice over to a same-day scheduling model. Before you do anything else, you need to come up with a template for your practice's schedules that reflects reality, says John Otterson, director of ambulatory service design at the University of Wisconsin Hospital and Clinics.  You should collect data on the capacity of your practice by going into your scheduling software and gathering data on appointments. Try to find out, "without any clinical triaging taking place, how many patients would that schedule accommodate if we do...

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