AMA CPT® Assistant - 2024 Issue 12 (December)
New Telemedicine Codes for 2025 (December 2024)
December 2024 pages 1-49 New Telemedicine Codes for 2025 For the Current Procedural Technology (CPT ® ) 2025 code set, a new Telemedicine Services subsection with 17 new codes has been added to the Evaluation and Management (E/M) section. These 17 new codes are intended for reporting synchronous (ie, real-time) E/M services, with coding options available for both new and established patients. This article provides guidance on these new guidelines and codes. Synchronous Audio-Video Evaluation and Management Services Codes 98000 , 98001 , 98002 , 98003 , 98004 , 98005 , 98006 , 98007 may be reported for new or established patients. Synchronous audio and video...
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Article Overview
This CPT® Assistant article covers the new 2025 telemedicine code family, including synchronous audio-video, audio-only, and brief communication technology services. It also compares the new telemedicine codes with older office/outpatient, telephone, digital, and care management service categories, making it useful for coders, billers, and compliance staff reviewing telehealth reporting changes.
Why This Topic Matters
It helps readers understand a major CPT 2025 update that changes how telemedicine E/M services are represented and distinguished from related non-face-to-face service types.
Article Sections
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Synchronous Audio-Video Evaluation and Management Services
Introduces the audio-video telemedicine code family within the new CPT telemedicine subsection and outlines the general reporting structure for these services.
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New Patient
Covers the new-patient audio-video telemedicine categories and the general time-based and MDM-based framework discussed in the article.
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Established Patient
Covers the established-patient audio-video telemedicine categories and the general time-based and MDM-based framework discussed in the article.
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Synchronous Audio-Only Evaluation and Management Services
Introduces the audio-only telemedicine code family and the broad reporting framework described for these services.
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New Patient
Covers the new-patient audio-only telemedicine categories and the general time-based and discussion-based framework discussed in the article.
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Established Patient
Covers the established-patient audio-only telemedicine categories and the general time-based and discussion-based framework discussed in the article.
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Brief Synchronous Communication Technology Service (eg, Virtual Check-In)
Describes the brief communication technology service category and its relationship to established-patient telemedicine and related E/M services.
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Reporting Telemedicine Services
Explains how the new telemedicine family fits into prior CPT telemedicine reporting practices and how the article positions the 2025 update within the broader code set.
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Telemedicine Codes and Other Non-Face-to-Face Service Codes
Summarizes a comparison table showing how telemedicine services are distinguished from other non-face-to-face E/M service categories.
What You Will Learn
- How the 2025 CPT telemedicine subsection is organized
- Which general telemedicine service categories are included in the update
- How the article compares telemedicine services with other non-face-to-face E/M categories
- What broader guidance the article provides about reporting telemedicine services
- How the new telemedicine code family relates to prior telephone and telehealth reporting approaches
Who Should Read This
- Medical coders
- Billing staff
- Revenue cycle professionals
- Compliance teams
- Telehealth administrators
- Physician practices and clinics
Codes Discussed
Code Ranges Discussed
Modifiers Discussed
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