What is the difference between reporting established patient-initiated online digital services (non-face-to-face) codes 98970 - 98972 and 99421 - 99423 ? ...
Subscribe or sign in to view the full article.
Article Overview
This article compares two groups of established patient-initiated online digital services and explains how they differ by the type of clinician furnishing the service. It also summarizes the associated time-based code structure, related non-face-to-face reporting considerations, and multiple clinical examples showing the general setting in which these services may arise. The content is intended for coding professionals and clinicians who need to understand which category of online digital assessment or evaluation service applies in a given workflow.
Why This Topic Matters
Accurate selection of online digital service codes depends on distinguishing the reporting clinician type and recognizing the applicable time-based framework. The article helps readers understand the broader coding context for non-face-to-face digital communication services and avoid confusion between similar code families.
Article Sections
-
Difference Between Reporting the Two Code Families
Introduces the comparison between two sets of established patient-initiated online digital services and discusses the broad distinction in service provider category.
-
Evaluation and Management Non-Face-to-Face Services
Summarizes the general E/M online digital service structure, time groupings, and related reporting context for one of the code families.
-
Medicine Non-Face-to-Face Nonphysician Services
Summarizes the nonphysician service category, its time groupings, and the broader reporting context for the other code family.
-
Clinical Examples and Description of Procedure
Presents representative scenarios and narrative procedure summaries illustrating the general types of patient inquiries and follow-up activities associated with the services.
What You Will Learn
- How the article frames the distinction between two related online digital service code families.
- What general reporting context surrounds established patient-initiated non-face-to-face digital services.
- How the article organizes time-based service groupings and related non-face-to-face guidance.
- What kinds of clinical scenarios are used to illustrate these services.
Who Should Read This
- Medical coders
- Billing and reimbursement staff
- Physicians and other qualified health care professionals
- Qualified nonphysician health care professionals
- Clinical documentation staff
Codes Discussed
- CPT: 98970
- CPT: 98971
- CPT: 98972
- CPT: 99421
- CPT: 99422
- CPT: 99423
- CPT: 99202
- CPT: 99203
- CPT: 99204
- CPT: 99205
- CPT: 99212
- CPT: 99213
- CPT: 99214
- CPT: 99215
- CPT: 99242
- CPT: 99243
- CPT: 99244
- CPT: 99245
- CPT: 99091
- CPT: 99374
- CPT: 99375
- CPT: 99377
- CPT: 99378
- CPT: 99379
- CPT: 99380
- CPT: 99424
- CPT: 99425
- CPT: 99426
- CPT: 99427
- CPT: 99437
- CPT: 99487
- CPT: 99489
- CPT: 99491
- CPT: 99495
- CPT: 99496
- CPT: 93792
- CPT: 93793
- CPT: 99439
- CPT: 99490
Code Ranges Discussed
Subscribe or sign in to view the full article.

Quick, Current, Complete - www.findacode.com