Aetna to pay for well and sick visits: In policy to start next year, you can bill both with modifier -25

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Note:  The following article synopsis was NOT provided by HCPro. It was created by Find-A-Code/innoviHealth.

Article Overview

This article explains a payer policy update from Aetna affecting billing when preventive medicine services and office visits occur during the same encounter. It is aimed at physicians, pediatricians, and coding/billing staff who need to understand the general scope of the change, the timing of implementation, and the documentation themes discussed by payer representatives and a consultant.

Why This Topic Matters

The article addresses a payer-specific change that can affect how common pediatric and primary care encounters are reported and paid. It also highlights the broader importance of documentation, claim review, and appropriate use of E/M billing in same-day services.

Article Sections

  1. Aetna policy change and implementation timing

    Describes the payer’s decision to allow certain same-day service combinations and notes the timing of system changes and non-retroactive implementation.

  2. Rationale and payer review considerations

    Summarizes comments from Aetna medical leadership about the policy change, settlement context, and post-payment claim monitoring.

  3. Common pediatric encounter scenarios

    Discusses broad pediatric situations involving preventive visits and concurrent illness, including the general documentation themes raised by Aetna representatives.

  4. Modifier -25 with well visits: Not for new patients, says consultant

    Covers consultant guidance on distinguishing separate services for new and established patients and the role of documentation structure.

What You Will Learn

  • How the article frames Aetna’s policy update for same-day preventive and office services
  • What types of encounter scenarios are discussed in relation to documentation and payment review
  • Why the article emphasizes careful separation of services in medical record documentation
  • What payer and consultant perspectives are presented for pediatric and primary care settings

Who Should Read This

  • Physicians
  • Pediatricians
  • Medical coders
  • Billing staff
  • Practice managers
  • Revenue cycle staff

Codes Discussed

Code Ranges Discussed

  • CPT: 99381–99385
  • CPT: 99391–99395
  • CPT: 99201–99215

Modifiers Discussed


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