decisionhealth Newsletters, Part B News - 2013 Issue 4 (April)
Avoid ‘alert fatigue’ with workflow, EHR fixes
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Article Overview
This article examines the problem of electronic health record alert fatigue in physician practices and discusses broad strategies for reducing excessive notifications. It focuses on workflow review, staff retraining, EHR configuration options, and when to involve the vendor or an informatics specialist. The piece is relevant to clinical leaders, practice managers, and health IT teams looking to improve safety and efficiency without disrupting care processes.
Why This Topic Matters
Excessive EHR alerts can contribute to missed information, workflow inefficiency, and reduced trust in clinical decision support. Understanding practical ways to address alert fatigue can help practices support patient safety and make better use of their EHR systems.
What You Will Learn
- How alert fatigue can affect clinical workflow and patient safety
- Why workflow review is recommended before technical EHR changes
- Ways staffing, training, and team coordination can reduce unnecessary alerts
- When EHR configuration or vendor support may be appropriate
- How informatics expertise can help evaluate alert-related problems
Who Should Read This
- Physician practices
- Clinical staff
- Practice managers
- Health IT teams
- Informatics specialists
- Healthcare administrators
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