Tolerance, initiative among top attributes to look for in nonclinical staff

Why This Topic Matters

Nonclinical hiring affects workflow, efficiency, and practice operations, so understanding what to look for in candidates can help reduce turnover and onboarding problems. The article is relevant to readers responsible for staffing, supervision, and day-to-day practice management.

Article Sections

1. Practice management overview

   Introduces the staffing challenge in medical practices and frames the article around hiring, training, and performance considerations for nonclinical employees.

2. Cast a wider net for new employees

   Discusses broader candidate sourcing and the value of considering applicants from outside traditional medical practice backgrounds for certain roles.

3. Hire nice people who can handle pressure

   Focuses on general candidate attributes that support work in a busy practice setting and the demands of interacting with multiple stakeholders.

4. 3 tips for interviewing applicants

   Outlines interview approach, staff involvement, and observation-based methods for assessing candidates in a practice environment.

5. Look past your gut

   Addresses how to evaluate instinctive impressions, consider complementary skills, and plan early onboarding for new hires.