Need to add more new patients? Use new to established visit ratio to start

Article Overview

This practice-management article discusses how to measure and interpret the relationship between new patient and established patient office visits, and how the metric can be used for benchmarking and strategic planning. It is aimed at physicians, practice managers, and revenue cycle professionals who want to compare their practice against peers, track trends over time, and consider broad factors that can influence patient volume. The article also addresses how specialty type, scheduling, community factors, and marketing considerations can affect the usefulness of the benchmark.