decisionhealth Newsletters, Part B News - 2014 Issue 10 (October)
Protect your practice; insist on a BAA from your online appointment vendor
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Article Overview
This article covers HIPAA-related privacy and security concerns for practices using online scheduling tools and patient portals. It focuses on vendor responsibility, business associate agreements, and general precautions for handling patient information in scheduling workflows. The piece is aimed at providers and practice staff evaluating scheduling vendors and trying to reduce privacy risk.
Why This Topic Matters
Online scheduling tools can involve patient information and create HIPAA exposure if vendor relationships and data handling practices are not addressed. The article is relevant for practices that want to assess vendor compliance, privacy policies, and basic safeguards before adopting scheduling technology.
Article Sections
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HIPAA and online scheduling vendors
Introduces the growth of online appointment services and the privacy concerns that arise when patient scheduling is handled by third-party vendors. Discusses the need to evaluate vendor responsibilities and contractual arrangements.
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Two more tips for online scheduling
Summarizes additional privacy and security considerations for practices using scheduling tools. Covers vendor policy review and broader patient-information handling concerns.
What You Will Learn
- How online scheduling tools can raise HIPAA privacy concerns
- Why vendor agreements matter in patient scheduling workflows
- What general privacy and security topics practices should review with scheduling vendors
- How patient information handling relates to practice risk management
Who Should Read This
- Physicians
- Medical practice managers
- Billing and compliance staff
- Healthcare attorneys
- Health IT vendors
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