decisionhealth Newsletters, Part B News - 2004 Issue 10 (October)
Time your follow-ups to when your payer pays
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Article Overview
This article is for billing, coding, and revenue cycle professionals looking for practical accounts receivable management ideas. It covers general approaches to follow-up timing, denial and rejection review, staff assignment for claim investigation, and checking payment accuracy against expected payment levels. The focus is on improving cash flow and identifying potential underpayments or appeal opportunities without relying on expensive process changes.
Why This Topic Matters
Timely and organized claim follow-up can reduce days in accounts receivable, improve cash flow, and help practices notice when payments are lower than expected. The article highlights operational tactics that may be useful for practices trying to strengthen revenue cycle performance.
What You Will Learn
- How follow-up timing can be aligned with payer behavior
- Why denial and rejection review matters in accounts receivable work
- How staffing assignments can support claims investigation
- Why payment posting should include attention to expected payment levels
- How practices may identify potential underpayments through claim review
Who Should Read This
- Medical billers
- Revenue cycle managers
- Practice administrators
- Accounts receivable staff
- Coding and reimbursement professionals
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