decisionhealth Newsletters, Coder Pink Sheets - 2011 Issue 4 (April)
Understanding E/M: Lessons from a recent MAC audit
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Article Overview
This article explains findings from a recent Medicare Administrative Contractor review of established patient E/M records and summarizes the broader documentation issues the payer highlighted. It also references a separate TrailBlazer educational document that contrasts insufficient and improved documentation examples. The piece is aimed at physicians, coders, auditors, and compliance staff who want to understand how an E/M audit was framed and what documentation themes the payer emphasized.
Why This Topic Matters
It helps readers assess whether their own established patient E/M documentation is likely to withstand payer review and understand the kinds of documentation weaknesses that can trigger audit findings.
Article Sections
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Audit overview and findings
Summarizes the scope of the contractor review, the states involved, and the general audit outcome for established patient E/M claims.
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Medical necessity in question
Discusses payer concerns about the reason for the visit, follow-up timing, and whether the documented service appeared appropriate for the presenting problem.
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ROS and exam must match level of care for presenting problem
Explains the broader documentation themes involving history, review of systems, examination, and medical decision-making in relation to the visit’s complexity.
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TrailBlazer's examples of bad and good E/M notes
Presents the instructional documentation examples referenced by the article and the contrast between less effective and improved note structure.
What You Will Learn
- How a Medicare contractor framed an audit of established patient E/M documentation
- What broad documentation themes were identified as problematic in the review
- How payer educational materials can be used to evaluate general E/M documentation practices
- Why documentation completeness and clinical relevance matter in audit settings
Who Should Read This
- Physicians
- Medical coders
- Certified professional coders
- Compliance staff
- Audit reviewers
- Practice managers
Codes Discussed
Code Ranges Discussed
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