decisionhealth Newsletters, Part B News - 2013 Issue 10 (October)
United Healthcare, Instamed team up on new option for direct patient payment
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Article Overview
This article covers a new patient payment workflow offered through a United Healthcare portal in partnership with InstaMed. It focuses on how the option is presented to patients, how providers may receive payments, the general fee structure, and the broader operational impact for practices that collect patient responsibility amounts. The piece is relevant to healthcare administrators, billing staff, revenue cycle teams, and providers evaluating patient payment technology and portal-based collection options.
Why This Topic Matters
Portal-based payment tools can change how practices collect patient balances, monitor incoming funds, and reduce manual billing steps. Understanding the structure of a payer-linked payment option helps practices assess whether it fits their existing collection processes and patient communication workflow.
What You Will Learn
- How a payer-linked patient payment portal is positioned for patient balance collection
- What types of practice operations may be affected by portal-based payment acceptance
- How payment visibility and notification features can support receivables tracking
- What general considerations practices may weigh when evaluating patient portal payment tools
Who Should Read This
- Medical practice administrators
- Billing and revenue cycle staff
- Healthcare providers
- Practice managers
- Healthcare payment and IT stakeholders
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