decisionhealth Newsletters, Part B News - 2014 Issue 5 (May)
2 ways to accept patient payments, even when a credit card isn’t handy
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Article Overview
This article discusses patient-payment collection options for medical practices, with emphasis on merchant services arrangements and digital wallet-style cardless payments. It is aimed at practice administrators and billing staff who want to understand general payment-processing approaches, vendor capabilities, and technology considerations that may affect collections workflows.
Why This Topic Matters
As patient responsibility for health care costs increases, practices may need flexible ways to collect payments without requiring cash or a physical card at every visit. The article helps readers evaluate broad payment-processing options and related vendor or equipment considerations.
What You Will Learn
- General approaches for accepting patient payments when a card is not present
- How merchant service vendors can support payment processing for practices
- What cardless or digital wallet payment services are in a practice setting
- Why vendor agreements and equipment availability can affect payment workflows
Who Should Read This
- Medical practice administrators
- Billing and collections staff
- Office managers
- Healthcare consultants
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